About the experience
What can I expect from the event?
In Top Secret: License to Spy the visitor acts as a secret agent, uncovering facts and investigating leads to determine which of the suspects, if any, can be implicated in the crime.
Where is the experience located?
The experience is located in: Fever Pavilion, Olympic Blvd, Sydney Olympic Park NSW 2127.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 90-120 min at this experience.
Will food and beverage be available on site for purchase?
Yes, pre-packaged snacks and drinks, including water, will be available for purchase on site.
Is there parking available?
There will be parking available. Additionally, there will be paid parking available and we recommend you pre-book. P1 is the closest car park, noting that P5 and P6 are about a 20 minute walk. There's also 2 hour free parking on Olympic Boulevard, just at our doorstep.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Will there be merchandise for sale?
Yes, merchandise will be available for purchase on site.
About tickets
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website. Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email. I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us. Can I change the date of my ticket? Are refunds allowed?
Subject to availability, changes of date and/or time are permitted up to 48 hours before the start time of your experience. In such a case, please contact us indicating your ticket ID. Refunds are not allowed, except as required under Australian Consumer Law.
For more information, you can consult our T&C. Can I make a group booking?
If you're looking to book for a large group or arrange a private event, please contact us here. About access to the event
Do I need to arrive at the start of my scheduled session?
Please arrive at the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Unfortunately, no pets are allowed in this event's location, though we do welcome service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
For safety reasons, weapons (including knives), illicit drugs, alcohol, fireworks and other explosives, laser pointers, glass or breakable containers, and large items are not permitted. Sydney Showground's Conditions of Entry apply.
Do you offer carer tickets?
Guests requiring assistance throughout this experience are entitled to apply for one free pass for their personal assistant/support worker. Please contact us here with proof of needing a carer ticket.
Once we receive this, we will provide you with a voucher that you can use to purchase your free carer ticket in the Fever app (based in availability).
Please keep in mind that you will have to show the regular ticket with this carer ticket when entering the venue. Is the experience accessible for deaf/visually impaired people?
Some parts of the experience are accessible to deaf and visually impaired visitors.
Will there be strobe lights?
No, the experience does not include strobe lighting.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please contact us. Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
All ages are welcome to this experience! Please keep in mind that the space is not accessible for prams/strollers.